Manage, Order, Enjoy—All from the Elio App.
With the Elio mobile app, your experience is easier than ever. Manage your subscriptions, order drinks, track rewards, and explore exclusive offers—all from the convenience of your phone. Brew your perfect cup, anytime, anywhere!
Download the App
Sign Up
Place an Order
Earn & Redeem Points
All the A’s to your Q’s
Joining is easy! Simply sign up for a Elio account online or from Elio mobile app. You'll automatically be enrolled in our rewards program and you can start earning points right away.
You earn points for every dollar you spend at Elio locations or when you purchase online for home brewing. You can also earn extra points during special events, anniversaries, and exclusive promotions.
For every dollar spent, you earn 1 point. Keep an eye out for special promotions where you can earn double or bonus points!
Points can be redeemed for a variety of rewards, including free drinks, coffee pouches for home brewing, and exclusive Elio merchandise. The number of points required varies by item.
Yes! You can redeem your points both online and at any Elio location.
You can use your points for:
- Free hot or cold drinks (50 points)
- A free pouch of Elio coffee for home brewing (50 points)
- Exclusive Elio merchandise (points required vary by item)
Check the rewards section in your account for the full list of available rewards.
Yes, your points will expire if not used within 12 months of earning them. Be sure to redeem your points before they expire!
Absolutely! Your points will accumulate with each purchase, whether it's in-store, online, or during special events.
Yes! You can earn extra points during special events, anniversaries, and other Elio celebrations. These will be announced in advance, so be sure to keep an eye on our newsletter and social media for updates.
You can view your points balance by logging into your account on our website or Elio mobile app.
Yes, if you are buying multiple items then you can use your points toward a purchase of an eligible item and pay for remaining items with cash, card, or another payment method.
Currently, points are non-transferable and can only be used by the account holder who earned them.
You earn points when redeeming a gift card for a purchase, but not when purchasing the gift card itself.
If you wish to deleted your account, please submit an account management ticket to the Customer Care team. Please note, the team may request some further information in order to verify that you are the account holder.
